How do I contact the company?

Email shatoraadrell@gmail.com or hit the envelope icon at the bottom of the page.

Are the garments true to size?

We would like to commit to that 100%; however, everyone has different body types. However, if it does not fit, you can return most garments for a full return.

How do I return an item?

You have a max of 7 days to return selected items. You must send back and postmark your return packages within 7 days after the purchase date. No returns made after 7 days from the purchase date will be accepted. Please contact shatoraadrell.com for a return slip.

*You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached

The refund will be issued to the original payment account. Unfortunately, due to current situations, your refund will require an additional 3-5 days to process. Thank you for your patience and understanding.

NOTE: If you have any issues with your return, you must contact Customer Support within 7 days after your order was first placed.

How do I track my order?

As soon as the order is fulfilled, you will receive a tracking number via email.